FAQ
WHAT IS YOUR RETURN POLICY?
- Effective immediately, due to Covid-19, there will be no returns or exchanges until further notice. Thank you for your continued support!
HOW LONG IS YOUR SHIPPING?
- Please allow 3-5 business days for processing and shipping! Thank you for your support!
DO YOU OFFER LOCAL PICK-UP OR DELIVERY?
- Yes! Please allow up to 24 hours for local delivery/pick-up prior to calling, emailing, or DM via social media.
WHAT IF MY PACKAGE GETS LOST?
- LuxE9 Boutique is not responsible for any lost packages. Your packages are insured, when you pay for shipping. We recommend filing a claim with the shipper for reimbursement if packages are lost.
DO YOU HAVE ALL ITEMS ON HAND?
- Yes. All items are ready and available for shipping and local delivery/pickup.